Pre-booking and post-booking automation in one WhatsApp channel
Automate sales, guest support and provisioning. A single WhatsApp assistant that sells, replies and actively offers - in your place. 24/7, in 5+ languages. One screen for the entire fleet.
SailorLoop · Adriatic Charter
online
Peak season turns your charter office into a 24/7 help desk.
Hundreds of the same questions. Five languages. No time to answer them all.
Guest messages per week
Your guests expect instant answers. Can you deliver?
Are repeat questions
Check-in times, marina directions, Wi-Fi codes, boat specs, berths, route and restaurant recommendations.
Of guests drop off without an answer within the first hour
Instant replies 24/7 - no waiting, no lost guests.
Meet your WhatsApp Concierge
A WhatsApp assistant that knows your fleet. Handles the routine so your team can focus on what matters.
Instant Inquiry Responses
Answers guest questions instantly - check-in times, marina directions, boat equipment, route suggestions. 24/7, no waiting.
Guest Onboarding & Support
Once a guest confirms their booking, the assistant takes over - answering questions, sending check-in info, guiding them through the charter all the way to check-out.
Revenue-Driving Cross-sells
Proactively suggests yacht supply orders, transfers, water sports and excursions - increasing revenue per guest throughout the charter.
Multilingual by Default
Handles conversations in 5+ languages (EN, DE, IT, FR, HR). Auto-detects guest language. Your team sees the conversation in their preferred language.
WhatsApp-First
WhatsApp has the highest open and response rate of any messaging channel - 98% open rate vs 20–30% for email. Your guests already use it.
Simple Integration
Connects directly with the API of the booking system you already use. No workflow disruption.
Automate sales and lead generation
Your chatbot drops a link and disappears. SailorLoop Pre-Booking Agent runs the conversation on WhatsApp and hands a ready lead to your sales team by morning - no email ping-pong.
Opens WhatsApp with the inquiry pre-filled
Adriatic Charter
Pre-booking · online- 01
Active at 10 PM
Visitors plan their holiday in the evening, when your office is closed. The Pre-Booking Agent is there, instantly, in their language.
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Conversation lives in WhatsApp
The visitor picks options on the web (dates, boat type, base) and one tap opens WhatsApp. The conversation runs in WhatsApp from the first message - full context, no leads lost on the website.
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Qualified lead by morning
Name, dates, boat type, budget - everything in the dashboard before your salesperson sits down. No 'please send me more details' phase.
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WhatsApp stays for retargeting
Early bird, last-minute, next season - a direct WhatsApp message converts better than any email newsletter.
- · Drops a link to a quote and disappears
- · Conversation stays stuck on the website
- · Morning: 0 information in your CRM
- · Qualifies the inquiry (dates, boat type, budget)
- · Conversation continues on WhatsApp with full context
- · Morning: a ready lead in the dashboard
Your shop. Our channel.
We integrate your yacht supply shop directly into WhatsApp. Guests order before they arrive - no emails, no PDF catalogues, no manual order entry.
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Your packs, your pricing
Light, Standard, Comfort, Premium - everything you already sell, now with a single tap in chat. The guest sees price and contents and picks in 20 seconds.
- 02
Nothing lost in translation
A structured order replaces 'send me something light for the week'. Your team receives a clean SKU + quantity, ready for delivery.
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More active offers = more revenue
The assistant proactively offers provisioning at the right moment and lifts sales - with no extra labour for your office.
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Beyond supply packs
The same channel actively offers airport transfers, water sports (SUP, kayak, foil) and other equipment - at the right moment, based on guest context.
Adriatic Charter · Supply
onlineOne screen for your entire fleet.
Active conversations, escalations, response times, guest languages - live.
- Active conversations
See exactly how many conversations the AI is handling and how much was resolved today.
- Escalations
Priority cases on top. Take over in one click, with full context.
- Yacht Supply
Weekly orders and cross-sell revenue per boat, at a glance.
- Pre-booking pipeline
Real-time leads from your website. Status, qualification, conversion.
- Guest languages
Auto-detected. Your admin team sees the conversation in their preferred language.
Why our WhatsApp Suite beats every other channel
| SailorLoop | Web chatbot | Email / SMS | |
|---|---|---|---|
| Where it's used | WhatsApp (every guest has it) | Website | Inbox / messages |
| Response speed | Instant | Depends on visit | Slow |
| Engagement | Very high | Low | Very low |
| Available 24/7 | Yes | Partially | No |
| Open throughout the trip | Yes | No | Limited |
| Automation | Assistant + full context | Limited | None |
| Languages | 5+ (auto-detect) | 1–2 | 1–2 |
| Yacht supply orders | Structured, error-free | No | Manual, with errors |
| Cross-sell opportunities | Directly in chat | Weak | Almost none |
| Team workload | Significantly reduced | Partially | High |
Designed for the yacht charter industry
No changes to your existing workflow. Works alongside NauSys and Booking Manager.
Connect
We connect to your existing booking system via API. Simple onboarding and ongoing support.
Train
The SailorLoop agent learns your fleet, destinations, pricing, FAQ and rules. Upload your materials and watch the knowledge base grow.
Launch
Start handling guest communication immediately, with full human handoff when needed. You stay in control.
Works alongside, not replaces
SailorLoop sits on top. Your existing stack keeps working exactly as it does today.
Join the waitlist
Early sign-ups get priority on new-feature requests and a locked-in preferred price for the life of their account.
- Feature request priority
- Preferred price
- Priority support
- Early access to new modules